You can check the status of your order by accessing your account from the option my orders , click on the one you want to check.
Check if the status is “sent” and access “package tracking” to find out the details of the shipment.
You can also track it from the email we send when the package leaves, with the subject: “your order has shipped”.

It is easy!!! Go to https://vuzon.eu/ from your mobile, computer or tablet
You can log in before or after selecting your items, it’s up to you!
If it is the first time you buy on our website, you can register whenever you want, at the time you prefer.

We are very fast preparing orders so that our customers can enjoy their items as soon as possible.
Only if you have just placed your order and it is not yet ready, we are in time to cancel or modify it.
Call 648785945 (Call subject to basic rate)
OPENING HOURS: Monday to Friday from 10:00 a.m. to 6:00 p.m.
If your package is already prepared, we will not be able to make any changes, but remember that you can make any change or return your items once we have delivered your order.

Once we receive your payment, you will receive three email notifications: one confirming your order has been received, another when your order is ready to dispatch, and a final email with your tracking details once the order has been shipped.

All international orders may be subject to customs duties, import taxes, and local charges upon arrival in the destination country. These fees are not included in your purchase price and must be borne by the recipient. We kindly ask that you check with your local customs office for more information on any applicable charges.

All international orders may be subject to customs duties, import taxes, and local charges upon arrival in the destination country. These fees are not included in your purchase price and must be borne by the recipient. We kindly ask that you check with your local customs office for more information on any applicable charges.

Please note that the estimated delivery time of 10–15 business days begins from the shipment date provided on the tracking page—not the order date. Additionally, international shipments may be subject to customs duties, import taxes, and local charges upon arrival in the destination country. These fees are not included in your purchase and must be paid by the recipient; we recommend checking with your local customs office for details. Once your order leaves our warehouse, we no longer have control over the delivery process. Any delays caused by customs clearance or internal issues within the shipping and logistics providers (in the origin or destination country) are beyond our responsibility.

Welcome to our online shopping platform! To start enjoying a seamless shopping experience, simply click on the Register link from the menu. Fill out the registration form with your details and create a unique password. Once you have successfully registered, you can log in using your user id/email and password.

As a registered member, you will have access to a range of features, including personalized product recommendations, faster checkout, and order tracking. You can also save your billing and shipping information for future purchases, making the shopping process even smoother.

So what are you waiting for? Click on the Register link now and start exploring our wide range of products. With easy registration and login, you can enjoy hassle-free shopping from the comfort of your own home.

To access your account, simply click on the “Login” link from the menu on our website. Enter your registered email address and password, and click Login Once you have successfully logged in, you will be able to access your account dashboard where you can view your order history, update your account information, and manage your saved payment and shipping information.

If you have forgotten your password, you can click on the “Forgot Password” link on the login page and follow the prompts to reset your password. If you encounter any issues accessing your account, you can contact our customer support team who will be happy to assist you.

If you have forgotten your password, don’t worry! You can easily reset it by following these simple steps:

Go to the login page on our website.
Click on the “Forgot Password” link.
Enter your registered email address in the provided field.
Click on the “Reset Password” button.
Check your email inbox for a password reset link.
Follow the instructions in the email to reset your password.
If you don’t receive the password reset email within a few minutes, please check your spam or junk folder, as it may have been filtered there by mistake. If you still have trouble resetting your password, please contact our customer support team for assistance.

If you have requested a password reset but have not received the password reminder email, there could be several reasons why this has happened:

1. The email might have been filtered to your spam or junk folder. Please check these folders to see if the email has been redirected there.
2. You may have entered an incorrect email address when requesting the password reset. Please double-check the email address you provided to make sure it is correct.
3. The email might have been delayed due to technical issues. Please wait a few minutes and check your email inbox again.
4. Your email provider might be experiencing issues or may be blocking the email from our server. Please contact your email provider to ensure that emails from our domain are not being blocked.

If none of these solutions work, please contact our customer support team for further assistance.

To modify your data, simply log in to your account on our website and go to your account dashboard. From there, you can update your personal information such as your name, email address, phone number, and shipping address.
To update your payment information or saved shipping addresses, go to the “Payment Methods” or “Shipping Addresses” section of your account dashboard, and click on the “Edit” button next to the information you want to change.

If you have any trouble updating your information or need further assistance, please contact our customer support team who will be happy to help you.

If you are having trouble accessing your account, there are several things you can try to resolve the issue:

1. Check your login credentials: Make sure you are entering the correct email address and password associated with your account. Remember that passwords are case sensitive, so double-check your spelling and ensure that the caps lock is off.
2. Reset your password: If you have forgotten your password, click on the “Forgot Password” link on the login page and follow the prompts to reset your password.
3. Clear your browser cache and cookies: Clearing your browser cache and cookies can often resolve login issues. Go to your browser settings, clear your cache and cookies, and try logging in again.
4. Try a different browser or device: If the issue persists, try logging in on a different browser or device to see if the problem is specific to your current browser or device.

Contact customer support: If you have tried all of these steps and still cannot access your account, please contact our customer support team for further assistance.

Remember, our customer support team is always here to help you with any issues you may encounter, so don’t hesitate to reach out to us if you need assistance.

It’s possible that your favorite articles were removed due to various reasons, such as:

1. Product availability: If the item you had saved as a favorite is no longer available, it may have been removed from the website.
2. Product updates: If the product has undergone changes or updates, it may have been removed from the favorites list to reflect the updated version.
3. Account or browser issues: If you were logged out of your account or cleared your browser cache and cookies, your favorites list may have been cleared as well.
4. Technical issues: Sometimes, technical issues may cause your favorites list to be reset or removed. If this happens, please contact our customer support team for assistance.

If you’re unsure why your favorite articles were removed, please contact our customer support team who can look into the issue for you and provide further information.

1. Click on the “Unsubscribe” link at the bottom of any marketing email you receive from us.
2. You will be directed to a page where you can confirm your unsubscribe request.
3. Once you confirm your request, you will no longer receive marketing emails from us.

Alternatively, you can log in to your account on our website and go to the “Email Preferences” section of your account dashboard. From there, you can update your email preferences and opt-out of marketing emails.

Please note that if you choose to unsubscribe from marketing emails, you may still receive transactional emails related to your orders or account updates. If you have any further questions or concerns about our email marketing practices, please contact our customer support team.

To unsubscribe from our newsletter, simply click on the “Unsubscribe” link at the bottom of any newsletter email you receive from us. This will take you to a confirmation page where you can confirm your request to unsubscribe.

Alternatively, you can log in to your account on our website and go to the “Email Preferences” section of your account dashboard. From there, you can update your email preferences and opt-out of receiving newsletters.

Please note that if you choose to unsubscribe from our newsletter, you may still receive transactional emails related to your orders or account updates. If you have any further questions or concerns about our email marketing practices, please contact our customer support team.

If you wish to unsubscribe as a customer, you can contact our customer support team and request to have your account deleted. Please note that by doing so, you will lose access to all order history, saved addresses, and any other account-related information.
To delete your account, follow these steps:

1. Log in to your account on our website.
2. Go to the “Account Settings” section of your account dashboard.
3. Click on the “Delete Account” button.
4. Follow the prompts to confirm your account deletion request.

Alternatively, you can contact our customer support team and request to have your account deleted. Our support team will guide you through the process and ensure that your account is deleted.

Please note that deleting your account is a permanent action and cannot be undone. If you have any questions or concerns about deleting your account, please contact our customer support team for assistance.