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Placing an order on our secure website requires creating a user account. The accuracy and validity of the information you submit is crucial and may affect your order’s processing and dispatch time. 
Eyewear does not share, sell or misuse any information you submit to us. All information is used strictly for the purpose of processing your order. If you would like to receive promotions, updates and special offers from Eyewear you can subscribe to our newsletter. By clicking unsubscribe, you will have the ability to opt-out from receiving newsletters from us in the future.
Once you have created a user account you are able to begin shopping. Eyewear utilizes a smart shopping cart. Whenever you accumulate items in your shopping cart, logging out will not result in the removal of items. You can calculate shipping costs specific to your zip code or country at any time during shopping.
Following the placement of an order, notifications will be sent to your e-mail address informing you of all changes regarding the status of your order. Orders with total amounts exceeding €200 will receive discounts. Discounts are calculated automatically at checkout.
Eyewear ships orders all over Europe.
You can view your shipping costs as you add items to your shopping cart. We do not hide any handling fees in the shipping summary. The rate charges reflect our bulk discounted UPS and USPS rates. Estimated delivery dates are provided for each shipping method based on the shipping zip code.
DO YOU WANT TO RETURN AN UNWANTED ITEM?
Your satisfaction is our top priority, therefore we offer a 30 day return option. We will accept the items back within 30 calendar days of receipt. Please inspect all merchandise upon its arrival.
Calle Alcalde Antonio Martin Lopez 3
Edif Princesa Arminda Blq 5 Pta 3ei
San Fernando Maspalomas 35100
Las Palmas Spain
Your satisfaction is our top priority, therefore we offer a 30 day return option. We will accept the items back within 30 calendar days of receipt. Please inspect all merchandise upon its arrival.
Please follow these steps to initiate the return process:
1. Email us at returns@vuzon.eu
2. Pack the products in their original condition, with all the tags and labels attached, plastic pouches intact. To protect your return from damage in transit, place the items in a sturdy box.
3. Include a copy of your purchase invoice or the order number and your name.
4. Mail the package to the following address with a carrier of your choice. We strongly suggest insuring the shipment.
Calle Alcalde Antonio Martin Lopez 3
Edif Princesa Arminda Blq 5 Pta 3ei
San Fernando Maspalomas 35100
Las Palmas Spain
Please note, customers are responsible for the costs associated with return shipping unless items were shipped in error or the order was damaged in transit. Original shipping charges cannot be refunded. On orders that qualified for free shipping, actual shipping costs paid by us to the carrier will be deducted from a refund.
Once the package arrives at our office, it takes up to two business days to process a return. We can issue a store credit or a refund back to the original form of payment.
DID YOU RECEIVE AN INCORRECT OR DAMAGED ITEM?
Please hold on to all the packaging and damaged or incorrect product. Contact us through an online form within 30 days of receipt of the order to receive further instructions.
UNFORTUNATELY, WE ARE NOT ABLE TO OFFER EXCHANGES.